To start the return process for your order, please enter your email address or phone number and the order number below.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping or if we ship you the wrong size. Just let us know and send pictures and we send you a new one or refund you instantly.
Most of our products are intended for personal use and involve direct contact with parts of the body, therefore cannot be re-used by another individual. We feel the responsibility to protect our customers and our employees from the Covid19 spread. Since the Covid19 virus lives on surfaces for too long, we cannot accept any order return/replacement that has been used. That is why we have decided that you must report the return up to 48 hours after the order has been received.
Please make sure you select the right color/size
How do I return demaged items?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 10 days of receipt of your shipment.
- They must be in original condition
- Unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Products on sale are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.